Barbara Harris developed the Care2Improve survey tool and service with a view to bringing business professionalism to performance management in the Care Sector. Care2Improve is based on 'eContrack' software developed by Building Software Ltd. Meet the team behind Care2Improve:


Barbara is a consultant in database and information management with considerable business experience in business and process analysis and in providing information to support performance management.



Lydia is our Marketing Manager. Lydia has years of experience in a variety of industries and sectors, working to understand market gaps and customer requirements. You may meet Lydia at events and exhibitions, where she'll be on hand to explain the unique Care2Improve proposition, and to work with partners on content that will further help care organisations.



Providing our sector expertise, Pauline spent many years in the Social Care sector, with experience in Care Environments both as a practitioner and a manager. She also has considerable experience managing Local Authority contracts with Care Providers, inspecting for quality and contract compliance.



Don is the Technical Director of Measure2iImprove, a part of Building Software Ltd. He has been in IT for over 30 years in a variety of sectors. Part of the team that founded the business, he is responsible for managing the development and support of the information technology infrastructure that supports all m2i products.