Innovative Client Training Scheme from St Mungo’s Broadway

St Mungo’s Broadway helps people recover from the issues that create homelessness. We provide a bed and support to more than 2,500 people a night who are either homeless or at risk, and work to prevent homelessness, helping about 25,000 people a year. Our work focuses on three main areas; emergency, recovery and prevention. We provide services nationally, mainly in London and the south.

St Mungos fundraising photo

St Mungos fundraising photo

In 2008 St Mungo’s Broadway developed a client trainee scheme to give people who had lived experience of homelessness the skills and experience they need to find a job within the homelessness sector or further afield. This developed into the Apprenticeship Scheme (in recognition of the qualification that is attached to it) with the first intake of apprentices in 2009.

The Scheme was developed with two clear aims:

  • To provide employment opportunities for St Mungo’s Broadway clients, and others who have personally experienced homelessness
  • To provide a supported and structured route to gain the necessary skills and knowledge to become effective support workers.

The Scheme is a shining example of our values. Apprentices are supported in their ongoing recovery from drugs, alcohol and mental health issues. This scheme with all its additional challenges for the participants has, through a high quality learning experience, changed lives forever.

Key outcomes:

  • 98 apprentices employed since scheme started
  • 95% completion rate

64% of those who completed the programme are still in employment with the organisation.

Recruitment has now closed for 5 Apprentice Project Worker posts based in our Bristol Complex Needs and Women’s Services and Compass Centre with the successful candidates due to start in post in April 2015. 6 Apprentice Project Workers in Bristol are on course to graduate with 12 months work experience and a Level 2 Health & Social Care Apprenticeship in April 2015. The 2013 cohort of apprentices won ‘The Team’ category at the Care and Support West Awards 2014. Judges commented that ‘This team clearly demonstrated some of the best and most effective practices of team work and personalisation. Not only engaging clients with training, skills and knowledge but supporting them through an Apprenticeship with the opportunity of employment’.

For more information about the scheme please contact Kate Thomson, Apprenticeship Coordinator katherine.thomson@mungosbroadway.org.uk