The words come from Florence Nightingale but are appropriate to recent findings highlighted in a post:
"The HSCIC report of the Personal Social Services Adult Social Care Survey, England 2014-15 showed that whilst 64 %, that is 43,638 of the 68,185 people surveyed, felt that they had all the food and drink they wanted when they wanted it, ....... 1%, that is 681 people receiving social care, said that they did not always get enough food. This to the extent that they thought there was a risk to their health. Statistics can be made to say almost anything. And 1% in any survey might appear insignificant; 681 hungry people is not. "
The post goes on to talk about a person centred approach to the use of a dementia care map and the importance of paying attention to people who 'are no bother' because they will have needs that you won't see unless you pay attention.
The Care2Improve surveys let care users whether at home or in a care home, and their relatives answer specific questions about their food, about their personalised care. They also ask staff specific questions about the quality of care they are enabled to give. The questions are all positive statements about what good care is; they don't just ask "Is care good?" they ask:
- Do I get enough to eat and drink
- Is the food appropriate to my care plan
- Is the care given appropriate to the care plan
- Is hydration monitored
Care2Improve gives you detailed feedback about crucial issues because less than 100% in these areas mean that someone could be starving in the midst of plenty.